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HRIA meets in Virginia Beach and serves all of the Hampton Roads area. We would like to increase membership, as well as value to our current members. We would like our current members to answer this survey in order to help us determine how to better serve them.
We would like Internet users who are NOT currently HRIA members to answer this survey, as well, in order to determine ways to make our organization more useful and to help us develop the HRIA into the type of organization that can benefit the greatest number of Internet users. Please take a few minutes and fill it out and, simply put, tell us what it would take to reach YOU and make you a part of a large, active, valuable resource that a users' group can be.

INSTRUCTIONS:

Please save this page as plain text, copy it to your E-mail program, and then fill it out by putting an X between the brackets, in other words this -> [] becomes this -> [X], for the short answers, and just type in the long answers. Return the finished product by e-mailing it to our HRIA Secretary, after removing (deleting) the rest of this message (in other words, these instructions). Please remember to delete the parts above and below the cut lines, since we will be handling a LOT of surveys and we would like to automate the process. Thanks.

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I. Questions about Internet usage - these apply to everyone

(well, everyone in southeast Virginia who uses the Internet)

A. To which Internet service providers do you subscribe?

1. [ ] InfiNet
2. [ ] ExisNet
3. [ ] Pinnacle
4. [ ] Widomaker
5. [ ] Netcom
6. [ ] PSI / Interramp / Pipeline
7. [ ] other (please specify) ________

 

 B. To which online services do you subscribe?

1. [ ] America Online
2. [ ] CompuServe
3. [ ] Prodigy
4. [ ] Genie
5. [ ] e-World
6. [ ] Microsoft Network
7. [ ] other (please specify) ________
C. Do you use any other electronic services via modem (online banking, CheckFree, Street Smart)?

1. [ ] Yes
2. [ ] No
3. [ ] Not yet, but I plan to

 

 D. Do you have Internet access through school?

1. [ ] Yes
2. [ ] Some limited access
3. [ ] No
4. [ ] I am not in school

 
E. Do you have Internet access at work?

1. [ ] Yes
2. [ ] Some limited access
3. [ ] No
4. [ ] I am not employed

 

 F. Do you plan to use a new service within the next 6 months?

1. [ ] Yes - Please specify: _____
2. [ ] No

 

 
G. How long have you been on the Internet

1. [ ] I am not yet on the Internet
2. [ ] Less than 1 year
3. [ ] 1 - 2 years
4. [ ] A few years (or more)

 

 H. How often do you connect to the Internet

1. [ ] Twice a day (or more)
2. [ ] About once a day
3. [ ] A few times per week
4. [ ] Less than once per week

 
I. How many hours per month are you online

1. [ ] 15 or less
2. [ ] about 15 - 30
3. [ ] about 30 - 50
4. [ ] over 50

 

 

 

 

 

 J. Pleas indicate which of these Internet features you use (check all that apply)

1. [ ] E-mail
2. [ ] World Wide Web (WWW) i.e. Netscape, Mosaic, Lynx
3. [ ] FTP (file transfer)
4. [ ] Gopher
5. [ ] Telnet
6. [ ] Archie
7. [ ] Veronica
8. [ ] IRC
9. [ ] Talk
10. [ ] PGP

 
K. Do you ever use your shell account?

1. [ ] Yes
2. [ ] No
3. [ ] Don't know what that is
4. [ ] Don't have one
5. [ ] I have shell access ONLY

 

 L. If you have an IP account (PPP, SLIP, etc.) and also have shell access, do you use your shell account:

1. [ ] Very often
2. [ ] Sometimes
3. [ ] Seldom
4. [ ] Never

 
M. What is the operating system on the computer that you use to access the Internet (if more than one, then the primary one)

1. [ ] MS Windows 3.x
2. [ ] MS Windows '95
3. [ ] MS DOS
4. [ ] Macintosh
5. [ ] UNIX (please specify version) ________
6. [ ] OS/2
7. [ ] Amiga
8. [ ] Apple II
9. [ ] other (please specify) ________

 

 N. What is the biggest limitation of your current system?

1. [ ] Modem is too slow
2. [ ] Too little memory (RAM)
3. [ ] Too little storage (disk space)
4. [ ] Processor is underpowered
5. [ ] Monitor screen is too small
6. [ ] Operating system is obsolete

 

 

 
O. What Internet features would you like to learn to use?

1. Please specify: _____

 

 P. What Internet features have you heard of but don't have access to?

1. Please specify: _____

 
Q. What factors are holding you back from getting more out of the Internet? (check all that apply)

1. [ ] The software is too hard to use
2. [ ] The manuals are not easily understood
3. [ ] I have no one to discuss it with
4. [ ] I don't know where to go for help
5. [ ] The costs are too high

 

 R. What is your reason for using the Internet? (check all that apply)

1. [ ] Education / Research
2. [ ] Entertainment
3. [ ] Business
4. [ ] Convenience
5. [ ] No particular reason

 
S. How would you describe your level of Internet expertise?

1. [ ] Beginner
2. [ ] Intermediate
3. [ ] Advanced
4. [ ] Computer Professional

 

 T. How would you describe your level of computer expertise (in general)?

1. [ ] Beginner
2. [ ] Intermediate
3. [ ] Advanced
4. [ ] Computer Professional

 
U. When I see a URL (http://www.blah-blah-blah.com/file.html) listed in a newspaper or on TV, I can easily enter the information needed to find that site and view its contents

1. [ ] Yes, I can do that
2. [ ] No, I don't know how to do that

 

 V. When I see an e-mail address in an article, on stationery, on a business card or the like, I can easily enter the information into my e-mail program and send that person a message

1. [ ] Yes, I can do that
2. [ ] No, I don't know how to do that

 
W. When I see a computer program that is available for downloading mentioned in an article, on TV, etc., I can easily enter the information into my FTP software and get myself a copy of that program

1. [ ] Yes, I can do that
2. [ ] No, I don't know how to do that

 

 X. If you read the Usenet "news", about how many groups do you read regularly?

1. [ ] Less than 5
2. [ ] 5 - 10
3. [ ] 10 -20
4. [ ] Over 20

 
Y. Do you read LOCAL Usenet groups?

1. [ ] Yes
2. [ ] No

 

 

 

 Z. If so, do you find these local groups to have useful information that you have actually used (for instance, have you attended an event that was mentioned in a local group)?

1. [ ] Yes
2. [ ] No

 
AA. Do you read any computer related magazines?

1. [ ] Yes
2. [ ] No

 

 AB. Have you read  any computer related books?

1. [ ] Yes
2. [ ] No

 
AC. Do you watch any computer related TV programs?

1. [ ] Yes
2. [ ] No		 AD. What types of presentations would you like to see at an Internet users' group?

 

 


II. Questions about the Hampton Roads Internet Association

A. Is the level of most HRIA presentations on a par with your own level?

1. [ ] Just about right
2. [ ] Too basic
3. [ ] Too advanced

 

 B. Are the topics of most HRIA presentations consistent with your desires and expectations of a group like this?

1. [ ] Yes
2. [ ] No

 
C. Is there enough emphasis on user education?

1. [ ] Yes
2. [ ] No

 

 D. Is there enough emphasis on entertainment?

1. [ ] Yes
2. [ ] No

 
E. The HRIA should have MORE presentations from:

1. [ ] Internet service providers
2. [ ] computer-related businesses
3. [ ] non-computer businesses (real estate, finance, etc.)
4. [ ] educational institutions
5. [ ] government
6. [ ] military
7. [ ] cultural institutions and the arts
8. [ ] medicine
9. [ ] other (please specify) ________

 

 F. The HRIA should have FEWER presentations from:

1. [ ] Internet service providers
2. [ ] computer-related businesses
3. [ ] non-computer businesses (real estate, finance, etc.)
4. [ ] educational institutions
5. [ ] government
6. [ ] military
7. [ ] cultural institutions and the arts
8. [ ] medicine
9. [ ] other (please specify) ________

 
G. Do you think the HRIA should be split into 2 parts; 1 for beginners, 1 for more advanced users?

1. [ ] Yes
2. [ ] No

 

 H. Is one meeting per month the right frequency?

1. [ ] Yes
2. [ ] Too frequent
3. [ ] Not frequent enough

 
I. Is the meeting date and time convenient?

1. [ ] Yes
2. [ ] No

 

 J. Is the meeting place convenient?

1. [ ] Yes
2. [ ] No

 
K. Are you a current HRIA member?

1. [ ] Yes
2. [ ] No
3. [ ] Not sure of current status
 L. What do you want most of the HRIA?

 

 
M. What changes would you make to the HRIA?

 


  

III. Please give us your comments and suggestions:



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If you are using Outlook Express, highlight the section between the cut marks, copy, click here and then paste the section into the message body.  Fill out the survey and send the message.

Thank you for participating in the survey. The result will be an HRIA that can better meet your needs. We hope to see you at the next meeting.
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